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Privacy Policy

Blackbeautydolls.com Privacy Notice

We at Black Beauty Dolls understand the importance of safe guarding your information and know that you care about how your information is used. The Blackbeautydolls.com privacy policy describes how we use and store your information. By visiting Blackbeautydolls.com you are accepting and consenting to the practices laid out in this notice.

Data Controller

Dolls Like you Ltd (Trading as Black Beauty Dolls) is the controller for the personal information we process, unless otherwise stated.

You can contact us via the methods below              

Customer Relations Director
10 Windere Crescent
Luton
LU3 2PR

email: customerservices@blackbeautydolls.com 

What are my rights?

Where processing of your personal data is based on consent, you can withdraw that consent at any time.
You have the following rights, you can exercise these rights at any time by contacting us at customerservices@blackbeautydolls.com or through the “Contact Us” section of our Sits. You have the right: -
• to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes;
• to ask us not to process your personal data where it is processed on the basis of legitimate interests provided that there are no compelling reasons for that processing;
• to request from us access to personal information held about you;
• to ask for the information we hold about you to be rectified if it is inaccurate or incomplete;
• to ask for data to be erased provided that the personal data is no longer necessary for the purposes for which it was collected,
• to withdraw consent (if the legal basis for processing is consent),
• to exercise your right to object to the processing of your data
• to ask for the processing of that information to be restricted if the accuracy of that data is contested, theprocessing is unlawful, the personal data is no longer necessary for the purposes for which it was collected or you exercise your right to object (pending verification of whether there are legitimate grounds for processing);
• to ask for data portability if the processing is carried out by automated means and the legal basis for processing is consent or contract.
Should you have any issues, concerns or problems in relation to your data, or wish to notify us of data which is inaccurate, please let us know by contacting us using the contact details above.
In the event that you are not satisfied with our processing of your personal data, you have the right to lodge a complaint with the relevant supervisory authority, which is the Information Commissioner’s Office (ICO) in the UK, at any time. The ICO’s contact details are available here: https://ico.org.uk/concerns/.


Who sees and controls my Personal Information
All personal information which you provide is managed and controlled by Black Beauty Dolls. Black Beauty Dolls adheres to provisions set out by the General Data Protection Regulations (GDPR).

What Information about me will Black Beauty Dolls collect?

We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:
- Identity Data includes first name, last name, username or similar identifier, title, date of birth and gender.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes payment card details.
- Transaction Data includes details about paymen
ts to and from you and other details of products and services you have purchased from us.
- Technical Dataincludes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Usage Data includes information about how you use our website, products and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

What are the sources of the data?
- Information you provide to Black Beauty Dolls
We receive and store any information you provide on our website such as your name, contact details, address etc. We use this information to process your orders, respond to your queries and send you newsletters (if you choose this option).

- Information that Black Beauty Dolls receives automatically
We receive and store information any time you visit our website. Examples of this information are your IP address, items you have previously viewed and your log in details. As is common practice with websites, we use cookies which enable functions such as storage of your wishlists or Shopping Basket between visits.

Does Black Beauty Dolls share my information?
The information we have about you is only used by Black Beauty Dolls and relevant third parties to process and deliver your orders and respond to your requests. Your information is not shared with any third party companies or affiliates for any other purpose.

How Secure Is Information About Me?

To safeguard the privacy of your information during transmission we use Secure Sockets Layer (SSL) software, which encrypts the information you input.

Although we transmit your full credit card number to the relevant credit card companies when we process your order, we will reveal only the last four digits of your credit card numbers when confirming an order for added protection.

As you will know, you play a very important part in safeguarding your information and we ask you to ensure that you protect against unauthorised access to your password and to your computer, ensuring that you sign completely sign off when you use a shared or public computer.

Can I access the information that Black Beauty Dolls holds about me
Through logging into ‘My account’ we give you access to a wide range of information about you such as previous orders, your wishlist and your contact details. There is a facility to update and change much of this information as you see fit.

Can I choose which information Black Beauty Dolls holds about me?
You can always choose how and when Black Beauty Dolls accesses and therefore uses your information. We do ask that you be aware that purchases and account features such as Wishlists cannot be completed without certain information.

We will send you emails in response to direct queries and to keep you informed about your orders. We will also send you a periodic Black beauty Dolls newsletter if you have explicitly opted to receive this. Should you at any point decide to cease receipt of the newsletter, please follow the ‘unsubscribe’ instructions contained in our newsletter emails.

You can choose to disable cookies by following the instructions on your browsers although you will not be able to perform tasks such as adding items to your shopping basket, checking out and signing in.

Are children able to use Black Beauty Dolls.com?
The products provided by Black Beauty Dolls are for the enjoyment and development of children, however they are intended for purchase by adults. Children under the age of 18 may only use Blackbeautydolls.com with the express permission and supervision of a parent or guardian.

Notices and Revisions
In the rare event that you have any concerns about privacy at Blackbeautydolls.com please email us at customerservices@blackbeautydolls.com giving full details of your concern, we will investigate and endeavour to resolve your concern.

Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Our team can answer questions about the website, your orders and our delivery services. You can email us on customerservice@blackbeautydolls.com, we will respond to your query within 48 hours.

Black Beauty Dolls Customer service Contact Information
We would love to hear from you about any aspect of our website, products or your shopping experience. Please contact us on customerservices@blackbeautydolls.com and let us know what you like and also what you would like to see us do differently at Blackbeautydolls.com.

If you are at any point unhappy with the level of service you have received from us at Black Beauty Dolls then please email details of your concern to customerservices@blackbeautydolls.com. If you are still not happy with your response then please write to us with the following details:

Customer Relations Director
10 Windere Crescent
Luton
LU3 2PR


We promise to deal with your query in a fair and efficient manner, respond to you within 5 working days and to keep you updated with any progress as we explore your concern.